URPS provided engagement services for the Department’s Heavy Vehicle Safety Review, where discretion and trust were essential.

With strong relationships across the transport sector and a track record in managing complex, emotionally charged projects, URPS navigated the engagement process with care and clarity. The team facilitated a series of industry roundtables, tapping into the experience and ideas of freight operators to inform the technical review.

URPS translated complex findings into clear, accessible public-facing reports, helping the community understand what was heard and how it shaped the review. The result was a robust understanding of stakeholder views and a foundation of trust that supported the Department’s next steps.